Andrews Authoring Services Ltd

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Contact
Richard Andrews FISTC, MSTC, MBCS
Address
12 Milnacre
Edinburgh
EH6 5TD
Phone
07968 727097
Fax
Email
rhandrews@rhandrews.plus.com
ISTC Grade
Fellow
Skill Set
Author
Nearest Town/City
Edinburgh
This member is prepared to commute daily: By negotiation (from Edinburgh).
This member is prepared to visit occasionally: By negotiation (from Edinburgh).
Profile:
Career history:
I am an experienced Technical Writer and Trainer, having started my writing career in 1984 when I joined a team documenting a military communications system. Since then I have worked on telecoms systems, nuclear power stations, hotel entertainment systems, and power-distribution management systems - to mention but a few!

I have worked as a permanent employee for a number of major computing companies (DEC, HP, and Agilent Technologies), but now work as a freelance writer in the Edinburgh area, with clients such as Wood Mackenzie, Verifone, Aridhia Informatics, SanDisk, ETV, EDF Energy, and GE Energy.

Types of documentation:
Installation and configuration guides, Administration and troubleshooting guides, Getting Started and User guides, Programming (API) guides, Business process documents, Training materials and other courseware, and Marketing materials.

Skills:
Technical writing/authoring, reviewing, editing, developing courseware and training materials, training delivery, and documentation reviews.

Industry experience:
Telecoms (10+ years), IT (10+ years), Nuclear and power distribution (4 years), Marketing materials (2 years), Business processes (5 years).

Applications:
Microsoft Office (Word, PowerPoint, Visio, Publisher), Adobe (Framemaker, RoboHelp, Acrobat, Photoshop), Madcap Flare.

Professional memberships:
Society for Technical Communicators (STC) - Senior Member
Institute of Scientific and Technical Communicators (ISTC) - Fellow
British Computer Society (BCS) - Member
The Association of Independent Professionals and the Self-Employed (IPSE - formerly the Professional Contractors Group, PCG)
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